Privacy Policy

Last Updated: 08/02/2025

1. Introduction

Welcome to TABLEHOST ,owned by coconut marketing company pvt ltd("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you use our table reservation app.

2. Data We Collect

When you use our app, we may collect the following types of data:
- Personal Information: Name, email address, phone number, and any special requests related to your reservation.
- Reservation Details: Date, time, number of guests, and restaurant location.
- Payment Information: If applicable, payment card details processed securely via a third-party provider.
- Technical Data: Device type, IP address, operating system, and browser type to enhance security and user experience.

3. How We Use Your Data

We use your data to:
- Process and manage your table reservations.
- Communicate with you regarding your booking.
- Improve our services and user experience.
- Ensure compliance with legal obligations.
- Send promotional offers and updates (only if you opt-in).

4. Legal Basis for Processing

Under UK GDPR, we process your data based on the following lawful grounds:
- Contractual Necessity: To provide our reservation services.
- Legitimate Interests: To improve our app and prevent fraud.
- Consent: For marketing communications (you can withdraw consent anytime).
- Legal Compliance: To meet regulatory requirements.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:
- Partner Restaurants: To facilitate your reservation.
- Payment Processors: To handle transactions securely.
- IT Service Providers: For app maintenance and security.
- Regulatory Authorities: If required by law.

6. Data Retention

We retain your data only for as long as necessary for the purposes stated in this policy or as required by law. Typically, reservation details are retained for up to [X] months after your visit.

7. Data Security

We implement appropriate security measures to protect your data, including encryption, access controls, and regular security audits.

8. Your Rights

Under UK GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (subject to legal requirements).
- Restrict processing of your data.
- Object to data processing in certain cases.
- Request data portability.
- Withdraw consent for marketing communications.

To exercise these rights, contact us at admin@tablehost.co.uk

9. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences in your device settings.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available in the app.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
- Email: admin@tablehost.co.uk
- Address: Coconut marketing comaony pvt ltd 77-79 The Havens, Ransomes Europark, Ipswich, Suffolk IP3 9BF

By using our app, you agree to the terms outlined in this Privacy Policy.